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Frequently Asked Questions
Find answers to common questions about our services, processes, and global trade requirements.
Shipment & Logistics
What are typical shipment timelines for different regions?
Do you handle both LCL and FCL shipments?
How do you ensure product quality during transit?
Sample Policies & Quality
What is your sample policy?
How do you ensure consistent quality across shipments?
What happens if products don't meet specifications?
Payment Terms & Pricing
What payment terms do you offer?
How do you handle currency fluctuations?
Are there any hidden costs in your quotations?
Disputes & Returns
How do you handle disputes or non-compliance issues?
What is your return policy for non-compliant goods?
Do you provide insurance coverage?
Carbon Credits
What are carbon credits and how do they work?
How do you verify the authenticity of carbon credits?
Can you help with both buying and selling carbon credits?